Important Debit Card
Protection Information
The security of your transaction account is one of our top priorities.
To combat Debit Card Fraud, WesBanco uses industry leading
technology to help identify and prevent suspected
fraudulent debit card activity. However, occasionally it
is necessary to block signature based (credit) debit card
transactions in other states, foreign countries, and at
various merchant locations where fraudulent activity is
prevalent.
We take these preventive actions very seriously in order
to protect WesBanco account holder’s funds. We apologize
for any inconvenience this may cause, but assure you that
this action is taken to protect you and your account. If you
experience difficulty using your card for a signature based
transaction, please try to use the PIN based debit option
using the keypad and entering your PIN number.
If you are planning to travel and anticipate using your
WesBanco MoneyCard® debit card, please let us know. We
can put your card on a special status so your card use is not
interrupted. It is important you have an alternative method
of payment when you travel (Travelers Checks, credit card)
for emergency situations and that contact information is up
to date and on file at the bank so that we may contact you
when necessary.
To protect yourself, it is important that you manage all
of your bank accounts on a regular basis including a review
of your account activity for unusual transactions. Please
notify us immediately if you suspect any fraudulent activity.
WesBanco provides Internet Banking at no cost which
allows real time monitoring of account transactions at your
convenience. You can enroll in our secure online banking
service at www.wesbanco.com and begin monitoring your
account activity usually within one (1) business day.
We hope you enjoy the peace of mind that comes with
knowing your WesBanco MoneyCard® debit card carries
state-of-the art security features.