Important Debit Card
Protection Information

The security of your transaction account is one of our top priorities.

To combat Debit Card Fraud, WesBanco uses industry leading technology to help identify and prevent suspected fraudulent debit card activity. However, occasionally it is necessary to block signature based (credit) debit card transactions in other states, foreign countries, and at various merchant locations where fraudulent activity is prevalent.

We take these preventive actions very seriously in order to protect WesBanco account holder’s funds. We apologize for any inconvenience this may cause, but assure you that this action is taken to protect you and your account. If you experience difficulty using your card for a signature based transaction, please try to use the PIN based debit option using the keypad and entering your PIN number.

If you are planning to travel and anticipate using your WesBanco MoneyCard® debit card, please let us know. We can put your card on a special status so your card use is not interrupted. It is important you have an alternative method of payment when you travel (Travelers Checks, credit card) for emergency situations and that contact information is up to date and on file at the bank so that we may contact you when necessary.

To protect yourself, it is important that you manage all of your bank accounts on a regular basis including a review of your account activity for unusual transactions. Please notify us immediately if you suspect any fraudulent activity. WesBanco provides Internet Banking at no cost which allows real time monitoring of account transactions at your convenience. You can enroll in our secure online banking service at www.wesbanco.com and begin monitoring your account activity usually within one (1) business day.

We hope you enjoy the peace of mind that comes with knowing your WesBanco MoneyCard® debit card carries state-of-the art security features.

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