Access and information from TrustLink

WesBanco is pleased to provide internet access to trust information that gives you fast, easy access to your trust account 24 hours a day, 7 days a week. It is convenient, confidential, and allows you to get detailed trust account balance, market values, and activity information.

Only those trust customers who request a User ID & Password will be included in the internet access system. Appropriate safeguards exist to ensure that trust account information is accessible only to those who have been provided a User ID & Password. To request internet access, simply complete the User Application and Disclosure Form or call your trust officer.

You must obtain a User Application and Disclosure Form from your trust officer.

The TrustLink vendor has made enhancements, which includes a new URL. If you have this saved as a favorite you will need to delete your old link and create a new link to the new URL.

NOTE: Minimum browsers/versions are: Internet Explorer IE11, Safari 9.0.3 on Mac, Mozilla Firefox 44.x and Google Chrome 50.x
  • Q. What types of trust account information can I access through TrustLink?
    A. TrustLink 's Internet link provides you with around-the-clock access to your trust account information. Now you can review even more detailed portfolio information than what is contained within trust account statements, including: • Trust account summary of assets by major classes (e.g., cash equivalents, fixed income securities, equities). • Investment details (including ticker symbols, CUSIPs, and financial ratings). • Tax lot listings (for taxable accounts). • Portfolio % and market value pie charts and bar graphs. • Market value charts. • The previous day's asset holding profile (including number of shares, current unit cost, market value and a description of assets held in your portfolio). • Up to 120 days of recent transactional activity (broken down by asset).
  • Q. What accounts are available for viewing through TrustLink?
    A. TrustLink offers web access to your custody, retirement plan services and Personal Trust accounts.
  • Q. How often is my trust account information refreshed?
    A. The trust account data is updated overnight, every business day.
  • Q. Can I limit access to particular individuals? Also, can I provide access to my attorney, accountant or other advisors?
    A. Yes. TrustLink simply is an additional way to deliver trust account information, and access will be limited to those individuals who request this service and currently receive a statement. When you submit your user application, you can specify additional individuals whom you wish to have access to this site. We will send them a separate access ID and password. No other individuals can access this site to view your trust account information.
  • Q. How secure will my trust account information be? Is a User ID and Password enough to keep out intruding third parties?
    A. TrustLink and WebLink feature the most advanced Internet access security protocol to ensure privacy and trust account data protection. The log-on screen requires not only an assigned User ID and Password but also selection of an identifying image, personal greeting, and individual challenge questions. We will send you written confirmation of your User ID and Password under separate cover. Your trust account ID will be activated five (5) working days following distribution of the confirmation materials. Passwords will expire and you will be prompted to change passwords periodically.
  • Q. Can I "bookmark" TrustLink for quick Internet access?
    A. Yes. You can bookmark the log-in screen by clicking the "Bookmark" or "Favorites" icon on your menu bar.
  • Q. Is there a charge for TrustLink access?
    A. No. TrustLink is available to WesBanco Trust customers at no charge. We appreciate the opportunity to provide you with a variety of trust account information update options.
  • Q. How do I sign up for TrustLink? How long does a sign-up take?
    A. Simply fill out the TrustLink User Application. Your application will be processed within two (2) business days of receipt. You will receive written confirmation of your User ID's and Passwords. Your TrustLink access will be activated five (5) working days following distribution of the confirmation materials.
  • Q. Are there other related links available through TrustLink or WesBanco's web site (e.g., manager profiles, e-mail access to my trust account representatives, etc.)?
    A. Yes. We offer a variety of useful links, including: • On-line contact with WesBanco trust account representatives • Bloomberg Online (financial news and stock quotes) • Morningstar (mutual fund information) • Dictionary of Investment Terms
WesBanco Bank, Inc. is a Member FDIC. Trust and Investment Services may invest in insured deposits or nondeposit investment products. Nondeposit investment products are not insured by the FDIC or any other government agency, are not deposits or other obligations of, or guaranteed by any bank or any affiliate, and are subject to investment risks including the possible loss of the principal amount investment.

For all customer service needs, including a lost or stolen debit card, please click the CUSTOMER SERVICE tab above or contact us at
1 (800) 905-9043.

WesBanco Bank, Inc. is a Member FDIC