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ATM Safety Tips

02/28/2019 - Financial Scams, Technology Best Practices

ATMs are a great convenience, but they are also a place where you need to watch out for your safety. By following these simple safety precautions, you can reduce your chances of being a victim of ATM theft or other crimes.

Tip #1: Be Aware of Your Surroundings. Whether at a banking center or a standalone ATM, if you feel uncomfortable in any way, alert someone to the situation or simply wait to make your transaction at a later time. Particularly with ATMs, if the machine is obstructed or dimly lit, visit another ATM if possible. ATMs on the corners of buildings are particularly vulnerable to theft, because the corner creates a blind spot. Select machines out in the open and in a busy area that is free of shrubbery and decorative partitions or dividers. In addition, be aware of anyone trying to “help” you with your transaction. If you need assistance, visit a banking center rather than an ATM.

Tip #2: Keep Your PIN Protected. When you’re at an ATM, don’t allow anyone to look over your shoulder at your PIN. Additionally, don’t write your PIN on the back of your card or on a separate piece of paper – memorize it!

Tip #3: Notify WesBanco Immediately of Card Problems. If you have trouble or if anything goes wrong during the transaction contact WesBanco immediately. The situation may not be resolved at that point in time, but it is better to be proactive. Also, if you’re suddenly aware of a potentially dangerous situation, cancel your transaction immediately and find another ATM.

Tip #4: Count Your Money in Your Car. Never count cash at the ATM or in public. Wait until you are in your car or another secure place to do so. If you are confronted by a thief who demands your money, you should always comply. You don’t know how dangerous this person can be and your money and other valuables are not worth risking injury or death.

Tip #5: Be Quick. To prevent any problems, you should spend as little time as possible at an ATM. Maintain a supply of deposit envelopes at home or in your car. Prepare all transaction paperwork prior to your arrival at the ATM. When using a drive-up ATM, keep your engine running, your doors locked, and leave enough room to maneuver between your car and the one ahead of you if you need to leave quickly.

The real key to ATM safety is to keep your surroundings in mind and don’t put yourself in unnecessary harm. In addition, closely monitor your bank statements, as well as your balances, and immediately report any problems to your bank. This way, if there’s a situation where your information has been compromised, you’ll be made aware of it much quicker and be able to resolve the situation swiftly and, hopefully, without any permanent damage to your finances.

We are committed to keeping our customers safe when they use one of our ATMs. To find the closest WesBanco ATM nearest to you, click here. If you have experienced any issues, please don’t hesitate to call us at 800-905-9043

Content is for informational purposes only and is not intended to provide legal or financial advice. The views expressed are those of the author.

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