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ATM Safety – How to Avoid ATM Theft

02/28/2019 - Avoiding Fraud & Enhancing Security, Leveraging Digital and Mobile Tools

persons hand hold a wallet with cash and withdraw some money in atm ATM Safety

Stay Secure with These ATM Safety Tips

ATMs are a great convenience, but they’re also a place where you need to watch out for your safety. By following these simple safety tips, you can reduce your chances of being a victim of ATM theft or other crimes.

Be Aware of Your Surroundings

Whether you’re at a branch or a standalone ATM, if you feel uncomfortable in any way when using an ATM, alert someone to the situation or wait to make your transaction at a different time.

If the ATM machine is located outside on a corner with obstructed views or in an area that feels unsafe to you, visit another ATM if possible.

In addition, be aware of anyone strangers who attempt to help with you with a transaction. If you need assistance, visit a WesBanco banking center rather than an ATM.

Protect Your ATM PIN

You should have your ATM PIN memorized – don’t write your PIN on the back of your card or on a piece of paper.

When you’re using an ATM, don’t allow anyone to look over your shoulder at your PIN.  Most ATMs have PIN pad covers, but if they don’t, you should cover the PIN pad with your hand.

It’s important to cautiously enter your ATM PIN when using an ATM machine, especially if someone is in line behind you.

Don’t Count Money When Using the ATM

Never count money while using or after using the ATM. If you’re making a deposit, count and prepare it ahead of your visit to limit the time at the machine. When making a withdrawal, immediately put the money in your pocket or wallet and count your cash in a secure place.

Use the ATM Quickly

To prevent ATM theft or other problems, you should spend as little time as possible at an ATM. Maintain a supply of deposit envelopes at home or in your car. Prepare all transaction paperwork prior to your arrival at the ATM. When using a drive-up ATM, keep your engine running and your doors locked.

Notify WesBanco Immediately of ATM Card Issues

If you have trouble with your card or if anything goes wrong during the transaction contact WesBanco immediately. The situation may not be resolved right away, but it’s better to be proactive if something feels a bit off. Also, if you’re suddenly aware of a potentially dangerous situation, cancel your transaction immediately and find another ATM.

The real key to ATM safety and avoid ATM theft is to keep your surroundings in mind and plan a quick transaction. You should also closely monitor your bank statements and balances, so you can immediately report any problems to your bank.

We are committed to keeping our customers safe when they use one of our ATMs. Click here to find your nearest WesBanco ATM. If you have experienced any issues, please don’t hesitate to call us at 800-905-9043.

Content is for informational purposes only and is not intended to provide legal or financial advice. The views expressed are those of the author.

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